Jobs Victoria
Need support looking for work? A Jobs Victoria Mentor can help.
If you’ve been looking for work for a while or you’re facing challenges that make it harder to find a job, a Mentor can assist.
How can a Mentor support me to find work?
A Mentor will work with you to understand your work goals and aspirations and help you achieve them. A Mentor can:
- support you to apply for jobs
- assist you to develop your resume and prepare for job interviews
- support you to become job ready
- match you with jobs that interest you
- help you enrol in training or obtain qualifications
- assist you with personal needs, including transport to attend interviews
- provide support for six months once you have a job
- connect you to other community services.
How can I find a Mentor?
Mentors are available throughout Melbourne and regional Victoria. You can speak to a Mentor face-to-face, online or over the phone.
To find a local Mentor you can:
- call the Jobs Victoria Hotline on 1300 208 575
- use our services map
- talk to your local Jobs Victoria Advocate
The impacts of COVID-19 have resulted in critical workforce demand across Victoria. In recognition of these impacts, Jobs Victoria has introduced temporary changes to current program arrangements to provide surge support to enable key industries to maintain operations in the context of interruptions due to COVID-19.
Up to 30 June 2022, you can receive support from a Mentor if:
- you are living in Victoria and are long-term unemployed or at risk of long-term unemployment, including temporary visa holders with work entitlements*
- you are a young person (15-24 years) engaged in post-secondary education who is currently experiencing or at risk of long-term unemployment**.
- you are a surge demand worker who has gained a short-term role through the Jobs Victoria online hub and need support to secure subsequent work.
* Individuals with an expiring (i.e. due to expire within the period 1 January to 30 June 2022) or expired visa are not eligible for the service.
** Consistent with existing eligibility exemption processes, access to Jobs Victoria Mentor services by secondary school students will be considered on a case-by-case basis.
No. Receiving support from a Mentor is free.
Some Mentors speak languages other than English. Call the Jobs Victoria Hotline on 1300 208 575 to get support from a Mentor in your language.
Click here for translated information.
Mentors offer specialist support to people who may have specific needs or challenges when looking for a job. We have dedicated Mentor services for:
- people with a disability
- people from culturally and linguistically diverse backgrounds
- Aboriginal people
- Ex-offenders
- women, non-binary and gender diverse people
- young people
- people who are homeless or living in social housing
- people with mental illness.
To find a specialist Mentor you can:
- call the Jobs Victoria Hotline on 1300 208 575
- use our services map where this information is provided
- talk to your local Jobs Victoria Advocate