This guide provides you with local information so you can contact relevant services in your area.

Download the Regional Guide for Eastern Metro Melbourne (PDF 341KB)

Skills and Job Centres

Skills and Job Centres are your first port of call if you are looking to enter the workforce, start training, or re-skill.

Your local Skills and Jobs Centre

Eastland Shopping Centre, 175 Maroondah Highway, Ringwood (outside Kmart)
Croydon:  Building A, J a Turner Artist Trail, Croydon 3136

Box Hill Institute
Box Hill Campus:
466 Elgar Rd, Box Hill 3128
(03) 8892 1350
Lilydale Campus: 34-40 John St, Lilydale 3140
(03) 8892 1370

Melbourne Polytechnic
Level 1, Shop 1035, 619 Doncaster Road, Doncaster 3108
(03) 9269 8400

Chadstone: Cnr Batesford & Warragul Roads, Chadstone 3148 
(03) 9564 1555

Retraining or upskilling

TAFE and other training organisations

If you’re thinking about a training course, take a look at the variety of courses available at the Victorian Skills Gateway. At the website you can find available courses by name, occupation, provider and/or your location. You can also call 131 823 for more information.

Looking for a job

Jobs Victoria

Jobs Victoria links jobseekers with employers looking for staff. If you're eligible, a Jobs Victoria Partner can provide you with tailored support including CV development and interview skills, work experience, skills training, jobs placement and mentoring.

Find your local Jobs Victoria Partner

Find job searching tips on our Get Job Ready page

jobactive Employment Services

jobactive links private and community organisations and services across Victoria. It can help you with range of job-search needs.

For details on jobactive in your area call 13 62 68 or visit

Online job-search and professional networking

SEEK is a leader in online employment and training services in Australia. SEEK’s goal is to connect people with careers, related learning and business opportunities.

LinkedIn is a business-orientated social-networking site. It connects you with contacts and helps you exchange knowledge, ideas and opportunities with a broad network of professionals. Employers and recruiters use LinkedIn to find suitable candidates for many different roles.

Financial advice


Centrelink offers a free and confidential Financial Information Service that can help you prepare for retrenchment, including:

  • Financial options
  • Financial planning principles
  • Taxation and social security implications
  • Superannuation
  • Investment choices.

Centrelink provides direct assistance to families through a range of payments and services to help with health, social and welfare expenses.

Visit or call Centrelink Families: Ph: 13 61 50 (Monday to Friday 8am – 8pm).

Centrelink Customer Service Centres in Eastern Metro Melbourne

1657-1661 Burwood Highway
Belgrave 3160

3 William Street
Boronia 3155

Box Hill
3-13 Harrow Street
Box Hill 3128

Glen Waverley
7 Bogong Avenue
Glen Waverley 3150

Cnr Anderson & Chapel Streets
Lilydale 3140

88 Atherton Road
Oakleigh 3166

2-6 Bond Street
Ringwood 3134

Unit 5
5 Fulham Road
Rowville 3178

Financial counselling

Financial counselling can help you make decisions about your finances and plan for the future. The following websites contain useful information and pathways to financial advice.




Local council and personal support services

There are a range of community groups and welfare organisations in your local area that can assist you with services such as:

  • Emergency financial relief
  • Housing assistance
  • Counselling.

Contact your local council to find services in your area

Manningham City Council
699 Doncaster Road
Doncaster 3108
(03) 9840 9933

Glen Waverley
Monash City Council
293 Springvale Road
Glen Waverley 3150
(03) 9518 3555

Shire of Yarra Ranges
15 Anderson Street
Lilydale 3140
1300 368 333

City of Whitehorse
379-397 Whitehorse Road
Nunawading 3131
(03) 9262 6333

Ringwood East  
Maroondah City Council
Braeside Avenue
Ringwood East 3136
1300 88 22 33

Knox City Council
Braeside Avenue
Ringwood East 3136
(03) 9298 8000

Emotional support

The impact from a restructure, retrenchment or unexpected income loss can cause financial and emotional hardship for business owners, managers, workers and their families.

Talking to someone is an important first step if you or someone you know is experiencing problems.

Lifeline is a free confidential telephone helpline that offers support regarding mental health and wellbeing. Call 13 11 14.

Beyond Blue provides information and referral services for those who may be experiencing depression, anxiety or substance abuse. Call 1300 224 636.

Other services

Trade unions may be able to provide you with support and advice through this transition period. The Victorian Trades Hall Council has a list of unions here:

Redundancy InfoLink is your starting point for helpful information and assistance after notification of redundancy.