With this opportunity at Mercure Ballarat, Crystal has an exciting future ahead.

Crystal smiling in front of Mercure Ballarat

20-year-old Ballarat local Crystal was looking for work for three years. Her anxiety meant applying for work was challenging, and when she did get a chance to trial a job, her low confidence made adapting to new situations difficult.

Jobs Victoria Mentor Travis at Qualify Ballarat helped Crystal improve her confidence and connected her to a traineeship at Mercure Ballarat.

She’s now a key member of their housekeeping team and is about to embark on a Certificate 3 in Hospitality. With this opportunity and a supportive employer, Crystal has an exciting future ahead.

"Now I'm about to do my Certificate 3 in hospitality. I was never good at studying so I feel proud of myself"

If you're looking for work, you can find support in your local area.